Privacy Policy
Last updated: April 25, 2026
30A Paddleboards LLC ("we," "us," "our") respects your privacy. This policy explains what information we collect when you visit our website or book a paddleboard rental, how we use it, and your rights.
Information we collect
Information you give us directly
When you make a reservation through our website or contact us, we collect:
- Your name, phone number, and email address
- Your delivery address (rental property, condo, or launch spot)
- Reservation details (date, package, board count, delivery time, notes)
- Any signed rental waiver information
Information collected automatically
When you visit our site, we and our service providers may collect:
- Browser type, device type, operating system, IP address, and approximate location
- Pages viewed, time on site, and clicks (via cookies and similar technologies)
- Referring website (e.g. a Facebook or Instagram ad)
Payment information
Payment is processed by Stripe. We do not see, store, or have access to your full credit card information. Stripe's privacy policy applies to your payment data and is available at stripe.com/privacy.
How we use your information
- To fulfill your paddleboard rental: contact you, deliver and pick up boards, process payment
- To send service messages: confirmations, weather updates, pickup reminders
- To improve our website and customer experience
- To market our services to past and prospective customers (you may opt out at any time)
- To comply with applicable law and protect our rights
Cookies and tracking
We use cookies and similar technologies to operate the site and to measure the effectiveness of our advertising. Specifically, we use:
- Meta Pixel — to measure ad performance and show relevant ads on Facebook and Instagram. Meta's data policy is at facebook.com/policy.php.
- Google Fonts — to load the typefaces you see on this page. No tracking cookies are set by Google Fonts.
You can disable cookies in your browser settings. Most browsers also offer "Do Not Track" signals, which we honor where technically feasible.
Sharing your information
We do not sell your personal information. We share it only with:
- Service providers who help us operate the business: Stripe (payments), Meta (ads), Formspree (form delivery), Smartwaiver (digital waivers), and email/SMS providers.
- Government authorities when required by law (e.g. tax reporting, lawful subpoena).
Your rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request that we correct inaccurate information
- Request that we delete your information (subject to record-keeping obligations)
- Opt out of marketing emails or texts at any time using the unsubscribe link or by replying STOP
To exercise any of these rights, email us at bbadkinson@yahoo.com.
Children's privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.
Data security
We use reasonable physical, technical, and administrative safeguards to protect your information. No system is completely secure; if we ever experience a breach affecting your information, we will notify you as required by law.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top tells you when. Material changes will be posted prominently on the site.
Contact us
Questions about this policy? Email bbadkinson@yahoo.com or call us using the number on our home page.